| Department | Role Examples | Skills Acquired |
| Infrastructure | - Data Network Operations Analyst
- Voice Network Operations Analyst
- Server Operations Analyst
- Network Engineer
| - WAN/LAN architecture & design
- Network security
- Windows Desktop & Server Support
- Telecommunications (voice & data)
|
| Business Line Applications | - eBusiness Application Analyst
- Retail Application Analyst
- Distribution Systems Analyst
- SAP Application Support Analyst
| - VB, .NET development
- Database design (Oracle, SQL Server)
- Vendor/Client Management
- Business requirements analysis
|
| Projects | - Project Analyst
- Project Consultant
- Project Leader
| - Project Planning
- Cost & Resource Management
- Analysis & Design
- Risk Management
|
| Data, Integration, Architecture and Learning (DIAL) | - Strategic Data Consultant
- Database Management
- Technology Specialist
| - Project Consulting & Design
- Data Modeling
- Technology Evaluation
|