A superior global network ExxonMobil Refining & Supply Company is focused on providing quality products to our fuels and lubes marketing businesses and feedstock to our chemical business. We have an ownership interest in 46 refineries in 26 countries and distillation capacity of 6.3 million barrels a day. These refineries also have a combined capacity to produce an industry-leading 150,000 barrels of lube basestocks, which are used to make the lubricants that keep engines and equipment running smoothly. A global supply organization coordinates and optimizes the supply of crude and feedstock to the refineries and the off-take of products. It also optimizes a global logistics system that includes ownership interest in crude oil and petroleum-product tankers, more than 25,000 miles of pipelines and some 300 major petroleum products terminals. The superior scale of our refineries provides a competitive advantage. Our refineries are among the largest in each geographical region. Typically, they are 50 percent larger than the industry average. A number of ExxonMobil refineries are concentrated into regional clusters, which enable further operational and supply optimization. Major refining centers can be found in the United States on the Gulf Coast, northwest Europe, Japan and Southeast Asia. Collectively, these centers represent 60 percent of our total refining capacity. In addition, more than 80 percent of our refineries are integrated with either chemical or lubes operations. This integration provides competitive advantages through improved feedstock flexibility and lower site-operating costs. Refining centers enable ExxonMobil to capture supply and logistics efficiencies beyond those generated by the physical integration of facilities. This helps improve decisions about crude purchases, inventory management and other operations. Powerful brands of Exxon, Mobil, Esso Three powerful brands providing quality fuels to millions of customers at 42,000 service stations, 700 airports and 300 marine ports add up to a premier global business: ExxonMobil Fuels Marketing Company. Exxon, Mobil and Esso branded service stations can be found in 118 countries. Drawing on worldwide retail experience, ExxonMobil Fuels Marketing has developed a portfolio of market-specific retail formats. One of these is the popular On the Run convenience store concept, available at more than 800 sites in 26 countries. Esso Express, our unattended retail format concept, is now available at 175 sites in France and Belgium. ExxonMobil pioneered Speedpass, the fast and easy way to buy gasoline without cash or a card. The number of customers using Speedpass had grown to more than 6 million by the end of 2002. Our global aviation fuels business is the number one worldwide jet fuel supplier, with more than 500 airline and government customers in 80 countries. We refuel more than 4,000 aircraft every day. The company’s 1,100 marine customers dock at ports in 70 countries and purchase some 15 million tons of fuels a year. And more than 1 million industrial and wholesale customers in some 50 countries buy about 1.5 million barrels of ExxonMobil fuel products a day. With the competitive advantages of superior products, global scale, rapid deployment of best practices and focused marketing strategies, ExxonMobil Fuels Marketing is a formidable competitor in this dynamic marketplace. Pacesetter in lubes ExxonMobil Lubricants & Petroleum Specialties Company is the world’s number one supplier of lube basestocks and a leading global marketer of finished lubricants and specialty products. We provide lubrication solutions for automotive, commercial, industrial, marine and aviation customers in nearly 200 countries and territories. We are also a major global player in petroleum specialty products. These include waxes for coatings and candles, process oils used in a variety of products such as synthetic rubber, and asphalt for road paving and roofing. The foundation for our market position is three strong brands — Exxon, Mobil and Esso — and a comprehensive product line incorporating the latest technology. The company’s marketing strategy aligns these brands with the needs of customer segments — Mobil for those needing high performance and Exxon/Esso for those seeking reliability and efficiency. We have established global alliances with auto manufacturers, equipment builders and industrial manufacturers such as General Motors, Toyota, Ford, DaimlerChrysler, Porsche, Caterpillar and CEMEX. In addition, our Formula 1 sponsorships with West McLaren Mercedes and Toyota provide an ideal environment for developing high-performance lubricants that lead to new business opportunities. For example, sponsorship of Toyota's new Formula 1 team helped bolster ExxonMobil's strong position as a primary supplier of factory-fill and service-fill lubricants for Toyota. With outstanding global brands, proprietary technology and a low-cost, efficient supply chain, ExxonMobil is dedicated to creating value for its customers. Solutions through technology Leading-edge technology gives ExxonMobil a competitive advantage, and ExxonMobil Research and Engineering Company is dedicated to strengthening that advantage worldwide. Our researchers have contributed to many important refining technology advances. For example, catalytic cracking, which produces more gasoline from a barrel of oil, created one of the most far-reaching changes in the history of petroleum refining. We continue seeking new ways to make cleaner, higher-value fuels at lower costs with greater product yields. In particular, ExxonMobil has pioneered many catalyst improvements. ExxonMobil’s breakthrough SCANfining process for gasoline-sulfur reduction is not only used in our own refineries but also under license by many third-party refiners around the world. Research also continues to support ExxonMobil’s industry-leading position in lubes technology. Mobil 1, the industry’s top-rated synthetic motor oil, has been reformulated using a new anti-wear technology system — SuperSyn — for even higher performance. Downstream research and development activities are concentrated in Clinton, New Jersey, for corporate and biomedical research; Paulsboro, New Jersey, for products research and technical service; and Baton Rouge, Louisiana, for process and engineering research and development. In addition, our engineering organization provides leadership in applying technology. From headquarters in Fairfax, Virginia, and five regional offices, engineering offers services that implement best practices, including capital projects, refinery optimization and energy-efficiency systems. Throughout ExxonMobil Research and Engineering, highly skilled scientists and engineers have worked closely with colleagues to identify, develop and deliver superior technology at the right times and the right costs for more than 120 years. That same progressive frame of mind is at work today, developing solutions for tomorrow.