The Job

• Perform operational support activities on Lotus Notes environment for client & Domino server. These include maintenance, upgrades and monitoring of server performance, utilization, analysis and resolution of service problems/change/requests.
• Provide analysis of business requirements, design consultation and implementation of Lotus Notes solutions.
• Perform evaluation/testing of related Lotus Notes products/tools.
• Perform Quality Assurance activities on design and upgrades prior to deployment.
• Monitor trends in operational performance to identify potential problem areas and opportunities for continuous improvement/efficiencies.
• Provide remote/onsite rotational 24x7 support duties on weekend and public holiday on with on-call compensation.
• Provide training to support personnel on installation, operation and maintenance for servers and desktops.
• Provide Lotus Notes application development and support to Global business users. 

• Minimum of 3 – 5 years professional experience in supporting Lotus Notes
• Strong knowledge of Lotus Domino/Notes R5/R6 infrastructure and administration including Notes API, LotusScript, JavaScript.
• Good understanding of Windows NT 4/2000/2003 Server operating systems and Windows XP desktop operating systems.
• Strong knowledge of analysis, design, implement and deploy Lotus Notes applications & infrastructure.
• Knowledgeable in Project Management related to rollout of Lotus Domino/Notes R6 technologies.
• Familiar with Local and Wide Area Internetworking Cisco technologies.
• Knowledge of IIS, Notes HTTP, getAccess, Sametime, NetMeeting, Centra, Blackberry will be an advantage.