|  |  |  | | | Helping customers quickly find the freshest possible flavors and a
welcoming smile. Launching fast out of the gate with brand new,
consumer-friendly ideas. Fast, fresh and friendly - the guiding vision for all
we do.
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| | The Three F's Inside Our Store
When you visit On the Run you'll notice the many ways we're a fast,
fresh and friendly place for our customers
-
Find things Fast -- Thoughtful layout helps you see and move toward
what you need.
-
Pay Fast -- We staff at least two cashiers and offer Speedpass,
our own easy, contact-less payment option.
- Fresh food awaits you -- If it's not fresh, we dispose of it.
- Fresh flavors enchant -- We carry the latest hot tastes from name
brands.
- Fresh ideas meet your needs -- From car-friendly packaging to our ewiz
Internet and financial access kiosks, we're working on new services to make
life on the move easier.
- Friendly people care -- Careful hiring and training processes are
designed to put the right people in your path, people who care about making
your experience with us a good one.
- Friendly spaces say "welcome"-- Spacious Bengal Traders coffee bars,
clean stores, and bright lighting make On the Run stores friendly and
inviting.
Report Card: An "A" for the Three F's
Customers notice our efforts to provide a fast, fresh and friendly shopping
experience and our stores enjoy an excellent reputation in the industry.
CSP magazine's Spring 2005 mystery-shopper survey gives On the Run
an "A" for employee appearance and exterior cleanliness. CSP
magazine ranks On the Run as the #2 brand overall. We're doing
"consistently well" according to CSP. We aim to become
even better. Our own periodic mystery shopping surveys and store checks help
us continually improve.
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