These are challenging times for our people, families and communities. We are closely monitoring guidance from our elected officials, the World Health Organization and the CDC as we work to protect against the spread of COVID-19. We are taking steps to ensure our employees and contractors remain healthy and safe, while continuing to help meet global energy demand.

Someone holding a tablet with people in hardhats on the screen

Thanks for attending our virtual Customer Terminal Days

Thanks to all of our customers who joined us for this year’s Virtual Customer Terminal Days! We enjoyed getting to speak with you and we hope the event provided a valuable look into our terminals and operations.

  • Number of Terminal Days: 4
  • Locations:
    • Spokane, WA (July 7 & July 14)
    • Memphis, TN (July 22)
    • Port Everglades, FL (July 29)
  • Total attendees: 67
  • Topics discussed:
    • Supply reliability and planned supply improvements for ExxonMobil terminals
    • Terminal wait and load times and the overall driver loading experience
    • Supply notifications and how customers can improve user notifications in ACE
    • The driver terminal card certification and training process
    • Solutions for minimizing driver issues with allocations

We have more Customer Terminal Days planned for 2021. Information regarding dates and locations will be made available on this dedicated web page for Customer Terminal Days.

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