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Electronic Data Interchange (EDI) support

The ExxonMobil Electronic Data Interchange (EDI) system enables electronic data transmissions. By making interactions digital, it removes the need for slower written transactions and supports quick, cost-effective and accurate processes. Transactions that may have taken five days in the past can now be executed in hours. EDI offers your business:

  • Real-time transactions
  • A direct connection to both ExxonMobil and third-party vendors
  • Security you can trust
  • A better customer experience

Our experienced technical support team tailors the process to the needs of each customer, at implementation and throughout the relationship.

For general information on EDI, download the brochure.

For further information on EDI read these frequently asked questions or contact the support team:


EDI brochure

Frequently asked questions

ExxonMobil has been using EDI for decades and have well-established processes to support each customer’s unique requirements.
We use various types of EDI standards, including versions of ANSI ASC X12, EDIFACT, sFTP and HTTPs.
ExxonMobil supports more than 1 million transactions per month. We actively use more than 20 transaction types, allowing us to do business online with a very high percentage of customers.
Yes, the network is secure to protect your information. Some of the value-added networks include IBM (Sterling Commerce), OpenText and Direct EDI using sFTP.
We have EDI connections with more than 300 trading partners worldwide.
Yes, we have a dedicated EDI technical team that can support your business from implementation to daily transactions.
Yes, we have a dedicated environment available for end-to-end testing of new implementations or updates to existing specifications.
Because each implementation is unique, timing is agreed upon between you and our dedicated EDI support team.
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    ACE support

    Get in contact with our Advanced Customer Experience support team and read frequently asked questions.

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